Just saw this story that Defender Direct, ADT's largest dealer, is spending $2.3 million to lease and open a call center in Newport, Kentucky, right near the Ohio line and less than 15 miles from ...

NICE Systems will be providing its "Perform" customer service management platform to leading security services company ADT to help the security provider improve customer service. The NICE Perform ...

WICHITA, Kan. (KSNW) – Hurricane Dorian is causing some people to work overtime, even in the Midwest. Security company ADT has a call center in Wichita were agents have been asked to work an ...

ISLANDIA, N.Y. and BOCA RATON, Fla., July 22, 2021 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado”), a global leader in technology-enabled services, and ADT, a leading provider of security, ...

OMAHA — ADT Security Services will lay off 380 people at a call center in the Omaha area because the company is consolidating its call center operations. ADT spokeswoman Ann Lindstrom says the ...

The 1939 World's Fair in New York promised attendees a showcase of "the world of tomorrow." The exhibition featured futuristic consumer and industrial projects from across the globe. But the World's ...

A Tulsa woman said she was so scared and shaking so badly she couldn't dial 9-1-1 when her home caught fire. Thankfully, her home security system helped. Tanya Smith said she just upgraded her system ...

According to a story from WOWT, an NBC news affiliate in Omaha, Neb., ADT Security Services is planning to close its monitoring center in Papillion, Neb. Operations from that call center will be ...

BOCA RATON, Fla., March 28, 2023 (GLOBE NEWSWIRE) -- ADT Inc (ADT). (NYSE: ADT), the most trusted brand in smart home and small business security, today announced the availability of the new ADT Self ...

A life-saving incident in April in Wichita, Kan. underscores the importance of having a monitored fire alarm. It also is a heart-warming story in which an ADT call center operator gets to meet the ...