Facebook is adding support for Instagram to its Messenger API. That will allow brands and businesses to handle Instagram messages through third-party apps. For the first time, they’ll also be able to ...

Organizations Turn to Personalized Customer Engagement Options, Driving Increased Interactions for 8x8 CPaaS APIs Across Messaging, Voice, and Video Channels “Customers today expect to be able to ...

The volume of data is increasing exponentially, making it more difficult to make use of it all. But this ever-increasing abundance of information creates a huge opportunity for businesses to better ...