Anne-Marie Faiola had spent a year as a corrections officer when she decided that working in a prison — and witnessing the constant cycle of crime, neglect, and abuse — was not for her. "It was not a ...

In a warehouse on Humboldt Street — amid the buzz of conversation, footsteps going up and down stairs, and a gong going off at one point — the Soap Queen looks into the cameras and shows people how to ...