Sitel will be hiring 3,000 new employees at customer care call centers at U.S. and Canada. This hiring will include employees who are interested to work from home apart from center based employees.

SAN JOSE, Calif., Dec. 4 /PRNewswire/ -- 2Wire, a provider of broadband service delivery platforms, is expanding operations into the state of Texas, beginning with a new facility in San Antonio.

Have you ever waited on the line for a customer care representative to help place that very important order right before Christmas, or help you figure out how to resolve a technical issue with your ...

NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading global customer care outsourcing provider, today announced that it is actively expanding its customer care call center in Albuquerque, New Mexico.

It's easy to overlook customer care services. In the grand scheme of your operations, it seems like a small piece of a much larger puzzle. However, inbound customer care is critical to the reputation ...

PHOENIX--(BUSINESS WIRE)--Valor Global, a leading provider in world class call center solutions to customers around the world, has announced its acquisition of DRS Services USA, a top healthcare and ...

Understanding your customers, listening to feedback and empowering employees with the right technology will go a long way to satisfying customer needs. It's a customer-centric world. The call center ...

At the best of times, a customer service team is an important part of a business’ retail strategy; during the pandemic, it has become critical for success. Shoppers are purchasing in new ways and ...

Lingo Communications (“Lingo”), a leading global Cloud/UC and managed service provider, today announced that it recently implemented its own Cloud Contact Center solution to manage its Customer Care ...

SAN ANTONIO — San Antonio Marriott Global Reservation Sales and Customer Care is no stranger to the Top Workplaces list. In prior years, the call center on the North Side appeared as the second-, ...

The AT&T Customer Care call center in Pueblo is hiring again. AT&T this week announced that the call center will host a hiring fair from 9 a.m. to 1 p.m. Tuesday to fill about 24 positions. The jobs ...

Alliance Data Systems, a provider of transaction, credit, and marketing services in North America, announced the opening of a new call center in Ennis, Texas, a suburb southwest of Dallas. The call ...