Travel booking website Expedia is having a pretty bad public relations day, after ignoring a customer whose reservation was cancelled with a ‘F*ck you!’ message added to her account. It started when ...

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To celebrate her 50th birthday, Stephanie McGhee decided to indulge. The single mom booked a special vacation with her children, 19 and 13, to Sri Lanka, for late December. "I have gone on only one ...

SEATTLE (CN) - A class action accused Expedia of lowballing luggage fees for airline tickets, and of using a deceptive pop-up add to offer a bogus discount through an Expedia mobile app. Lead ...

NEW YORK -- Expedia reached an agreement with Northwest and KLM that it said makes it economically feasible for the on-line agency to book travel on those airlines without charging consumers a service ...

Photo Caption: Existing user reviews on Expedia's primary hotel booking site. The company debuted a new tool to help analyze reviews. Today Expedia's computers are analyzing guest reviews. We predict ...

CTO Rathi Murthy sees the online travel service’s vast troves of data and AI expertise fueling a two-pronged transformation strategy aimed at growing the company by bringing more of the travel ...

WHY IT RATES: Expedia Group continues to support its travel advisor partners in the wake of the coronavirus pandemic. -Codie Liermann, Associate Editor Expedia Partner Solutions (EPS), unlocking the ...

When it’s suggested that Expedia is the largest self-service BI tool, people are often surprised at this analysis. Isn’t Expedia just a booking site?It’s true that it organizes bookings, but in order ...

None of the AI tools are as sharp as users may expect — but the companies that have begun experimenting likely are farther ahead than those that have not started at all. Many of the travel booking ...