If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...

‘The acquisition of Cuein is essential to [ServiceNow’s] vision of creating more integrated, intelligent systems that connect AI agents, data, and workflows. For AI agents to truly be effective, they ...

LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) -- Zoom Communications Inc. (NASDAQ: ZM) and ServiceNow (NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX with ...

Zoom Communications Inc. and ServiceNow have announced plans to integrate Zoom CX with ServiceNow's Customer Relationship Management (CRM) and IT Service Management (ITSM) systems as part of the ...

3CLogic Unveils Groundbreaking Integration with ServiceNow (NOW) to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs ...

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...

'We’ve had 115,000 generative AI conversations, and that number is going to grow exponentially as we move forward in not years, but weeks and months, as we get things turned on, as it matures, and as ...

Customer and employee service avatars demoed for ServiceNow Now Assist, powered by NVIDIA speech, LLM, and animation generative AI technology, highlight the potential for even more engaging, personal, ...

Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced Five9 Fusion for ServiceNow, a turnkey AI-powered integration that unifies voice and digital interactions through a ...

Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions By combining industry-leading AI ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced the expansion of its technology partnership with ServiceNow® to include Technology Workflows. Building on its success with Customer Workflows, ...