The automation of technical support services, traditionally a significant revenue stream for Business Process Outsourcing (BPO) firms, is accelerating, according to CNBC. Unlike customer service roles ...
The U.S. tech landscape is evolving fast. CompTIA, Inc.’s “State of the Tech Workforce 2025” report shows more than 5.9 million people held tech jobs in 2024, with that number expected to pass 6 ...