In the extensive literature on learning curves, scholars have ignored outcome measures of organizational performance evaluated by customers. We explore whetehr customer dissatisfaction follows a ...

The learning curve, also referred to as the productivity experience curve, represents the improvement in an employee's production or work output as he learns the steps involved in each task. As the ...

Learning curves graphically portray the costs and benefits of experience when performing routine or repetitive tasks. Also known as experience curves, cost curves, efficiency curves, and productivity ...

Knowing and understanding are different. On the road to deeper learning, you sometimes find that you’ve gained knowledge while losing understanding. The nature of unlearning reshapes the “learning ...

Life is a learning curve. Every experience is a lesson. A growth mindset is no longer an advantage — it’s a necessity. ‘Never let formal education get in the way of your learning’ says Mark Twain. In ...