It’s not always what you say, but it’s how you say it. Much of our communication is portrayed by our nonverbal cues and gestures, emphasizing our message or confusing it. Adults and children routinely ...

In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...

Next time you are having a conversation with someone, notice how much of the content is communicated without words. Let’s say your boss calls you to her office, hands you your evaluation report, and ...

Soft communication in the workplace, which often involves non-verbal cues and unspoken understandings, significantly enhances operational efficiency by reducing the need for constant verbal directives ...

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...

Interested in more careers-related content? Check out our new weekly Work Life newsletter. Sent every Monday afternoon. The golden ratio of conversation is supposed to be 7-38-55. We are advised to ...