Optus has completed a massive reorganisation of its network management operations that has seen hundreds of staff redeployed in a bid to boost service standards. The telco in recent weeks began ...

"I would dispute your description of our network performance as 'sucks', but you're welcome to that opinion," Optus acting managing director, Consumer, Michael Smith said in reply to a question ...

Optus has released a much-anticipated review into September's network failure that left hundreds of people unable to reach Triple Zero (000) and was linked to two deaths.

Optus has been hit with more than $12 million in penalties after thousands of customers were unable to call triple zero during last year's unprecedented network outage. More than 2100 Optus customers ...

Optus lost quality control over its network teams and call centres by outsourcing the essential work to overseas providers, an independent report into the catastrophic failure of its connectivity with ...

Here’s everything we know about the Optus network failure that left hundreds unable to call triple-0 on Thursday, with four people now confirmed dead due to the fiasco. The network claimed the outage ...

Both Vodafone and Optus are facing the ire of their customers after network issues prevented users from making calls, sending texts or use data on mobile devices. Claire Reilly was a video host, ...

SYDNEY, Nov 8 (Reuters) - Millions of Australians were left without a phone or internet connection on Wednesday after the country's second-largest telecommunications provider experienced an ...

On Wednesday, Optus Chief Executive Officer Stephen Rue provided an update on the September 18 triple-0 outage, which has been linked to the deaths of three people. “There are no words I can express ...

Nokia to deploy its high-performance, energy-efficient Habrok Massive MIMO radios and Levante baseband solutions to boost the coverage and capacity of Optus’s 5G network. Partnership advances Optus's ...

The Optus network has suffered its fourth outage in months, leaving thousands of customers without service and intensifying scrutiny of the telecom provider, reported 7News. The latest disruption ...