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In 2012, Craig Goodliffe needed an assistant to help him run his real estate and consulting businesses in Ogden, Utah. He posted a local ad for the job, but got a reply from a woman, Daphne, in the ...

A highlight this year is the new remote control, which Google said was “our most requested feature.” It’s slightly longer than my palm with a curved shape that makes it comfortable to hold. There’s a ...

Virtual assistant jobs have existed since the 1990s, becoming more well-known in the 2000s with advancements in email, cloud computing, and remote work tools. They became even more mainstream after ...

Business leaders are responsible for examining and implementing technologies that are proven, cost-effective and easy to use while also offering long-term solutions that reimagine workflows, speed up ...

AI-based, virtual assistants are not yet designed to support working and could damage your business if you don't have a strategy for using them. All of this is bad enough for one’s personal privacy.

You are visiting an office in Texas and need immediate help with a computer application. Because of the problem’s complexity, you figure a phone call won’t resolve the issue. You need a live visit ...

Like so many industries, field service has seen sweeping change over the past year due to COVID-19. But unlike other industries, field service was already at a serious inflection point when the ...

For a long time, I had a Logitech Harmony Hub and its accompanying Companion remote. The Harmony Hub could communicate with devices using infrared (IR), Bluetooth, and Wi-Fi. This meant that it could ...

How do I… Configure Windows XP Remote Assistance? Your email has been sent The days of traveling to each client system to troubleshoot problems are over. A wide ...