Rich was the editorial lead for CNET's Home and Wellness sections, based in Louisville, Kentucky. Before moving to Louisville in 2013, Rich ran CNET's desktop computer review section for 10 years in ...

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

VNC Connect offers the speed of direct connections, as well as portal-based management for only a few bucks per computer. It’s not dead easy to set up, but it offers the broadest operating system ...

There is a lot of free software that lets you help anyone remotely. Even though it is it’s professional, the software allows you to use it for personal use. We have covered many of them in detail, and ...

Please see Instructions for use after 3/23, or as soon as your departmental IT staff notifies you once your departmental IT staff tell you to follow the new instructions. Access your (powered-on) work ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

While similar in scope and use cases, the collaboration features, pricing, and supported operating systems set these two remote desktop options apart. The ability to access a remote machine is often ...

I support someone who uses a Windows 10 PC. I'm royally tired of Teamviewer constantly kicking me off the connection when I'm trying to fix his PC. Without warning. What is a good, free tool to do ...

If you have one of the upper-tier versions of Windows (Pro, Enterprise), and fair to good computer/networking chops, Microsoft’s Remote Desktop Connection is an excellent free option for accessing ...