In recent days, the Social Security Administration and its newly confirmed commissioner Frank Bisignano have celebrated “key milestones” in its quest to improve customer service, citing its ...

The lack of full metrics make it difficult to assess any claims of service enhancements, analysts say The Social Security Administration says it has cut the time it takes to answer calls and reduced a ...

New Social Security Commissioner Frank Bisignano has fired back at Democratic Senator Elizabeth Warren over her criticism of the agency's changes and customer service in recent months. He defended the ...

New Social Security Commissioner Frank Bisignano has fired back at Democratic Senator Elizabeth Warren over her criticism of the agency's changes and customer service in recent months. He defended the ...

Staffing at the Social Security Administration is at a historic low. Nearly a dozen SSA employees told BI that morale has tanked among Trump cuts and rising boomer demand. Employees warn that ...

The Social Security Administration (SSA) Commissioner Frank J. Bisignano, who was appointed by President Donald Trump, visited an agency field office in Charleston, West Virginia, to observe what the ...

The United States observed the 90th anniversary of the Social Security Act in August. This monumental piece of legislation has provided a supplemental income to retirees in America for decades.