A 15-year champion of consumer affairs, Yvette leads on telecoms content at Which?, helping consumers navigate the market and exposing bad practice. Shell Energy Broadband has announced that its ...

Shell Energy generated the most complaints about home broadband in the final three months of last year, new figures show. Regulator Ofcom said the company had generated 15 complaints for every 100,000 ...

Shell Energy broadband customers who joined the provider or renewed their contract before this year will see their prices hiked from 1 September. All home phone users will also see the cost of calls ...

Hundreds of thousands of Shell Energy customers will see broadband and home phone price hikes of up to £36 a year in January – but you can leave your contract penalty-free if you're affected. The ...

Sky has been named as the best UK broadband provider for the lowest number of customer complaints in the latest quarterly figures from the regulator Ofcom. If you've been looking to buy a new monthly ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

Shell Energy generated the most complaints about home broadband in the final three months of last year, new figures show. Regulator Ofcom said the company had generated 15 complaints for every 100,000 ...

A 15-year champion of consumer affairs, Yvette leads on telecoms content at Which?, helping consumers navigate the market and exposing bad practice. Shell Energy Broadband, TalkTalk and ID Mobile have ...