Generative AI stunned the world a couple of years back by producing text, pictures, code, and analysis at previously unheard-of speeds and scales. But in 2026, something more potent and significant is ...

Forbes contributors publish independent expert analyses and insights. Anjana Susarla is a professor of Responsible AI at the Eli Broad College of Business at Michigan State University. While there was ...

Many teams are approaching agentic AI with a mixture of interest and unease. Senior leaders see clear potential for efficiency and scale. Builders see an opportunity to remove friction from repetitive ...

Chatbots once symbolized digital transformation — those polite text boxes on corporate websites and service portals promised to make support smarter and cheaper. The addition of generative AI (genAI) ...

John Klein is a solutions architect at CDW and an industry expert in communication and collaboration platforms. He has experience in training and education in voice, video, audio visual, and headset ...

Agentic SEO is the deployment of AI agents—powered by large language models (LLMs) like ChatGPT, Claude, and Gemini—to autonomously execute complex SEO workflows, in combination with human oversight ...

Microsoft used Ignite 2025 to push Azure Cosmos DB further into AI search and agentic workflows, highlighting new capabilities aimed at developers building retrieval-heavy applications and multi-agent ...

Mastercard's pursuit of agentic commerce is extending beyond large technology companies as it attempts to spot sources of innovation for the emerging technology. Processing Content The card brand has ...