Aspect Communications has let it be known it's getting out of the hardware business. To that end, the company is offering, for the first time, a software-only package with the release of Customer Self ...

BANGALORE, India, June 4, 2025 /PRNewswire/ -- Customer Support Software Market is Segmented by Type (Call Management, FS/D (Field Service and Dispatch), Contact Center), by Application (Banking, ...

The size of a business can be a defining characteristic for any interaction. When it comes to sales, they will approach and speak with you differently based on how many employees and offices you have.

Technical support professionals and executives share their tips on how to provide topnotch support that helps both customers and the bottom line. No product or service – or end user – is perfect. This ...

Zendesk, the maker of customer support software, this afternoon announced that it is integrating support for Facebook's Instagram photo-sharing service directly into its software, so individuals on ...

The Budget-Conscious Way to Recruitment Software Swiftpro Ltd. launches a new 3 Tier Technical Support, Software Maintenance and Upgrades package. Swiftpro believes itís the easiest, most cost ...