If you’re the unofficial “tech support” for your family, a new feature hidden deep within Windows 10’s Anniversary Update should be welcome news. It’s called Quick Assist. Anyone who works in the ...

今年5月，微软宣布Windows上的Quick Assist（快速协助）工具正式“退休”。 但刚刚过去几个月， Quick Assist就再次回来了。 近日， 微软向Release Preview Insider频道发布了新的Win11系统更新，新版本默认添加了新的Microsoft Store版Quick Assist应用程序。 该版本的Quick Assist ...

Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

Remote desktop connections have many uses, whether it's for professional purposes or helping someone out. You've probably had to help a friend or family member over ...

Hackers have been observed combining spam, a classic IT tech support scam, and Windows built-in remote control and screen-sharing tool, Quick Assist, to deploy the Black Basta ransomware variant.

Security researchers have detected Storm-1811, a financially motivated cybercriminal group, exploiting Quick Assist, a client management tool, in social engineering attacks. According to a technical ...

Cybercriminals have found a new vector for ransomware attacks by abusing the Windows Quick Assist feature. These financially motivated attackers, known as Storm-1811, use social engineering tactics to ...