Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece by Jean Hollis Weber is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. In recurring ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

TechWhirl is an online resource for anyone interested in the world of Content Management and Technical Communication. Experienced veterans, up-and-coming professionals, students, and leaders in the ...

I was browsing through a long list of contract opportunities for technical writers on the Internet, when I spotted one from a manufacturing company looking for a documentation specialist. It stated ...

Technical communications as a field within business communications encompasses a range of disciplines that work together to communicate complex information to those who need it to accomplish a defined ...

Editors Note: This traditional documentation plan is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We ...

Editors Note: This Business Requirements Document, or BRD Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and ...

Technical writing is sometimes defined as simplifying the complex. Inherent in such a concise and deceptively simple definition is a whole range of skills and characteristics that address nearly every ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

The U.S. Army Corps of Engineers (ACE) manages Tennessee’s Grey Cliffs lake and wilderness to control flooding and generate hydro power. For generations, it’s also been a beloved recreation area. At ...

One of the pleasures of Microsoft Word is how you can combine innocuous basic tools to accomplish surprisingly large tasks—to make Word work for you, not against you. Those tools tend to be present ...