Microsoft will release a new version of its CRM software around year-end. With the new version will come a special edition for small businesses, a subscription-based license for hosting services, and ...

A “one size fits all” approach to CRM rarely brings substantial business value. Before proceeding with a CRM system, a company must carefully define its CRM ...

Small and midsize businesses often lack the IT skills and budget to build sophisticated call center setups that link customer information stored in CRM applications with IP telephony systems. Cisco, ...

We cannot have a good relationship with our customers without a software system right? At least this is what most executives believe because software companies have been so good with their marketing.

Leading Industry Analyst Group Honors S1 for the Fifth Time with Prestigious Award; Features S1's Software in "The Guide to CRM Automation" S1 Corporation (Nasdaq: SONE), a leading global provider of ...

Cloud computing consulting firm GlobalOne Wednesday released the first of three CRM packages that aim to help financial services firms and banks transition to cloud computing with Salesforce.com. G1 ...

A competitor to the popular InterAction software marketed by LexisNexis, Aderant Expert Front Office CRM (Expert CRM) is designed to help firms improve their business development efforts by ...

BANGALORE, INDIA: CDC Software announced that ISM Inc. has named its Pivotal 6.0 CRM software suite as one of the “Top 15” CRM software packages in the enterprise category for 2008. The Top 15 are ...