Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...

Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The ...

Housecall Pro, a leading software platform for home service professionals, announces the release of its new report, "The New ...

Customer churn remains a huge issue for telcos, but AI could be the key to changing that. Or, it could fail to live up to its ...

Agentic AI is poised to dismantle the friction that companies quietly depend on to nudge consumers into giving up.

Make It Loud Digital Marketing, a leader in digital marketing services, is proud to announce the launch of its new AI Lead Nurturing System for small ...

Charlotte County Utilities changes service hours for December 17; phone and in-person services to open at 11:30 a.m. Contact ...

ShipStation reports e-commerce returns management can shift from a cost center to a loyalty driver through technology and ...

Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

Learn how to get a free business phone number, compare providers, understand limitations, and decide when to upgrade to a ...

Cheese Removals and Transport, a family-run removals company based in Hove, has announced a series of service improvements designed to make its local and national moving operations more efficient, ...

Discover how to save on T-Mobile Business Internet and phone plans, from sign-up perks and switching rewards to bundled ...