Conversational AI stands out from legacy rule-based chatbots in how it understands nuance, context and follow-up intent.

In any industry, neglecting core operations to chase short-term savings can ultimately cost more than it saves.

China has released its first national standard for virtual digital humans, CCTV News reported on Thursday. This standard ...

The UK financial watchdog has vowed to step up efforts to prevent customers being treated poorly by home and travel insurers, including a review of how they outsource claims to third-party ...

AI is now central to business operations, but unpredictable behavior under pressure creates risks. Learn why AI breaks down ...

Utilities say that a high potential rate of return for shareholders is important to secure the funding needed for ...

Absenteeism refers to frequent or prolonged absence from work, often beyond what is considered normal or acceptable. While ...

Today, the Financial Conduct Authority (FCA) responded to Which?’s super-complaint on standards in the home and travel ...

“Currently, over half of renting households in Olympia are housing cost burdened, which means they pay over 1/3 of their ...

LLM-Powered Social Engineering is reshaping crypto crime. Learn how AI-driven scams use personalized tactics, fake authority, and deep trust-building to drain wallets.

Scaling a technical product is a journey from amateur inspection to professional engineering. By adopting the Precision ...

ScotRail customers are giving the train operator a huge vote of confidence with nine out of ten satisfied with their services ...