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Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...

AI’s promise is not the hours it saves, but the options it creates. New research from the McKinsey Global Institute suggests ...

BSSC released the Bihar Sports Trainer Syllabus and Exam Pattern. Check the latest BSSC Sports Trainer Syllabus for all ...

Most graduates are told not to use AI, then show up to jobs built around it, and it's on founders to close that gap before it ...

Easy” everyday tasks—from changing a lightbulb to creating a simple budget — have become overwhelming to Gen Z-ers. “Near ...

The 34-year-old was overcome by emotion after summoning an innings in the best traditions of Australian keeper-batters on his ...

La Vuelta a España 2026 is set to be a thrilling and demanding edition of the iconic cycling tour, as the route was unveiled on Monday in Monaco. This year's event promises to ch ...

Evan Selinger is a professor of philosophy at the Rochester Institute of Technology and a frequent contributor to Globe Ideas ...

When official systems can't support everyday workflows, employees turn to spreadsheets — creating "shadow spreadsheets" that ...

California is still trying to keep its tier-one status when it comes to producing high level talent in the high school ...

Are these feature-packed swimming headphones the solution to beating boredom in the pool, as well as tracking your training?