Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

Why settle for an ancient, analog PBX? The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price. A voice over IP (VoIP) ...

Karnataka Directorate of Prisons and Correctional Services has floated a tender for an integrated, technology-driven prisoner ...

Karnataka Directorate of Prisons and Correctional Services has floated a tender for an integrated, technology-driven prisoner ...

VoIP and landline are options for your business phone system needs. Learn the pros and cons of each and how to choose the ...

Voice AI has moved from experimental demos to everyday operations. Today’s enterprises route a wide range of responsibilities ...

You've probably already chosen a side, but is it the right one? Here's how Apple and Google's mobile operating systems stack up on 14 key features. In 2014, I began my career at PCMag as a freelancer.

Still got your cordless phone? It could be the only thing keeping you connected to the world when there's a massive mobile outage. Ian Sherr Contributor and Former Editor at Large / News Ian Sherr (he ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

We independently review everything we recommend. We may get paid to link out to retailer sites, and when you buy through our links, we may earn a commission. Learn more› By Ellen Lee Ellen Lee is a ...

Sami Allen is the managing editor at Forbes Home, with over seven years of experience in the home space and 10 years of editing experience. Kristin is a lead editor at Forbes Home and has nearly a ...