RH Training and Development is set to host a one-day public training programme on "Creating and driving KPIs in your ...

Simerjeet Singh’s growing presence in corporate India reflects this shift. He does not claim to offer certainty in uncertain ...

The SKO can be a defining moment where strategy meets motivation, but it should be viewed as the start of a performance ...

Stop fighting for eight seconds of attention. Start building the long-term trust required to earn a lifetime of permission.

Ezechukwu Dan-Ekeh earned the 2025 Global Recognition Award for his effective leadership in commercial operations, strategic ...

FedEx launched a global education program with Accenture, offering role-based training to prepare its workforce for AI-driven ...

Absenteeism refers to frequent or prolonged absence from work, often beyond what is considered normal or acceptable. While ...

Chile’s SVTI saw double-digit productivity and quality improvements from its adoption of CM Labs’ simulator within its new ...

Agile CRM is a feature-rich all-in-one CRM solution that caters to the needs of small and medium-sized businesses. With its ...

If you're still managing your field teams with spreadsheets and hoping for the best, 2026 is going to be a rough year.

Government leaders must replace fragmented security tools with artificial intelligence-driven platforms, consolidating ...

Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...