Struggling to decide between answering services vs call center services? Check out our in-depth guide to learn which one’s right for your business. Answering services and call center services both ...

HOUSTON--(BUSINESS WIRE)--RingIQ.ai has launched a new AI service to help answer patient phone calls. RingIQ.ai artificial intelligence learns individual office appointment policies, exam types, ...

A few years ago, I was working with a mid-size restaurant group that had grown fast: six locations, steady traffic, and a solid reputation. But the call handling? It was chaos. Hosts were juggling ...

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Oddly enough, when the phone wasn’t ringing, that was its own kind of signal. Usually, work had slowed down. Silence might ...