Quantum-Resilient Credit Assessment SCBX has announced the successful filing of three significant patents, developed by the ...

While there is widespread speculation that AI will drastically reduce customer service headcount, currently only 20% of leaders have reduced agent ...

Revenue increased by 6% to $115.8 million for the three months ended September 30, 2025, compared to $109.6 million for the same period in 2024. Revenue for the first nine months of September 2025 ...

RestoPros of Tulsa, a leading restoration services provider serving the greater Tulsa metropolitan area, emphasizes its ...

Spendsafe is setting a new standard in youth-focused financial services combining trusted payment infrastructure and adaptive ...

India emerges as the regional leader, supported by national AI strategies, a strong startup ecosystem, and widespread access ...

When employers and unions sit at the table early – before systems are rolled out – we avoid problems later", Oliver Roethig, ...

The Department for Work and Pensions has revealed the changes being tested at Jobcentre Plus offices and work coach ...

We get a lot of questions from readers with two-year associate's degrees who are frustrated because, even though they're ...

Both programs, organized by Duke Learning & Organization Development (L&OD) as part of its Professional Development Academy, ...

An ad hoc committee will evaluate the different approaches that exist to assess foreign language proficiency and that the State Department's Foreign Service Institute (FSI) could potentially use to ...

Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...