Mexico has prepared a new legal and policy framework to upgrade its cybersecurity defenses. The plan sets out a national ...

Smaller BPOs in the Philippines are coming under scrutiny as authorities investigate whether some are secretly operating as ...

Technology professionals in Argentina overwhelmingly prefer to be paid in U.S. dollars or cryptocurrencies such as ...

Indra Group has finalized an agreement to sell its Business Process Outsourcing (BPO) operations to Teknei, a Bilbao-based ...

MIAMI — Three industry leaders spoke about what it takes to start doing business in Latin America during Nexus Miami panel hosted by Nearshore Americas Managing Editor Tim Zyla. B&H Compliance CEO ...

India-born BPO and compliance services provider Provana has entered the Latin American market through the acquisition of Neostella’s staffing business, adding teams located in Colombia and the United ...

Many countries across Latin America and the Caribbean have strengthened their adherence to the rule of law — showing greater improvement than regions like the Middle East, North Africa, and even South ...

MIAMI — A common theme arising in the nearshoring space is whether or not business leaders who have decades of experience in the industry are equipped to navigate the quickly changing technology ...

SoftServe, the Ukraine-born IT services firm, is expanding its talent search beyond Chile’s major cities by opening a new delivery center in Chillán, a relatively unknown town in the Ñuble region. The ...

Extended wait times in the immigration line at Latin American airports is not a new phenomenon, but this year several high-profile political players are blowing the whistle in hopes of finding a ...

Mexican lender Grupo Financiero Banorte has earmarked US$40.2 million to expand its contact center operations and step up hiring of student agents. The country’s third-largest bank already runs ...

Uruguay’s global services sector continued its steady climb in 2024, exporting $4.101 billion worth of services. Total service exports reached $7.099 billion, but the strongest momentum came from ...