ValueSelling Associates, Inc., today announced that it has been recognized once again as a representative vendor in the Gartner Market Guide for Sales Training Service Providers. Sales training and ...

CARLSBAD, Calif., Dec. 17, 2025 (GLOBE NEWSWIRE) -- ValueSelling Associates, Inc., today announced that it has been ...

Abstract: By immersing trainees in a virtual space and conducting customer service training with customer avatars, physical training facilities are no longer required and customer service training ...

This is an advanced-level course for customer success managers (CSMs). It expands upon the core knowledge of customer success management best practices and strategies laid out in the CCSM Level II ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

Any business, regardless of size, industry, age or type, has to deal with its clients. Whether the touch point is at the point of sales, or customer care and after-sales service. It’s thus imperative ...

NEWLAND — A group of seven dedicated clients at Yellow Mountain Enterprises completed a customer service training course through the Mayland Community College Life Skills program, earning their ...

Poor customer service can hurt your business. But just how badly might surprise you. Just ask United Airlines. In 2008, musician Dave Caroll and his band Sons of Maxwell were traveling on United ...

Editor's take: Customer care has become one of the most notorious business failures of the digital age, and everyone knows it. Now, artificial intelligence threatens to take this horror show of ...

UNH College of Professional Studies has contracted with the New Hampshire Division for Children, Youth and Families (DCYF) to provide education and training to foster and adoptive parents, residential ...