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Meta announced that they are launching a new AI-powered support hub, featuring an AI assistant to help users. The feature would offer users a 24-hour, 7-day-a-week account support platform for both ...

Meta acknowledged that its "support hasn’t always met expectations" but that a series of AI-powered updates should make it easier for people to get help.

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Meta is launching a new centralized support hub for Facebook and Instagram users, the company announced on Thursday, adding that its prior support options haven’t “always met expectations.” Within the ...

The new hub also introduces a new AI-powered support assistant to help with protections on your Meta account. The brand says the tool will work “whether you need to recover your account, update ...