Training represents one of the largest investments call centers make in their workforce, yet many organizations struggle to demonstrate its actual value. Post-training assessments might show that ...

We present Agent Lightning (opens in new tab), a flexible and extensible framework that enables seamless agent optimization for any existing agent framework. Here agent optimization includes various ...

The United States Department of Agriculture is preparing to host a helpful online training session for crop insurance agents. This event focuses on the Supplemental Disaster Relief Program, known as ...

Abstract: Due to the complex interactions between agents, learning multi-agent control policy often requires a prohibitive amount of data. This paper aims to enable ...

Researchers at Meta, the University of Chicago, and UC Berkeley have developed a new framework that addresses the high costs, infrastructure complexity, and unreliable feedback associated with using ...

How do you convert real agent traces into reinforcement learning RL transitions to improve policy LLMs without changing your existing agent stack? Microsoft AI team releases Agent Lightning to help ...

Enterprise technology vendors have been careening toward a crossroads of digital video and artificial intelligence capabilities for quite some time, but a product update earlier this month from video ...

The Miami Heat had a rough offseason with Terry Rozier’s lawsuit, which complicated his potential status in the Heat’s depth. However, the team seems unsatisfied with its core, and players like Norman ...

We might earn a commission if you make a purchase through one of the links. The McClatchy Commerce Content team, which is independent from our newsroom, oversees this content. This article has ...

Kyle Tucker, Kyle Schwarber, Framber Valdez and Bo Bichette are among the top players set to reach free agency at the end of the 2025 season. You can find the full list of the 2025-26 free-agent class ...