Welcome to the repository for patterns, practices, business process guides, and other types of guidance content for Microsoft Dynamics 365! This repo provides a way for you to actively contribute to ...

Microsoft is betting big on AI. Starting with integrating Bing with ChatGPT, it has implemented AI capabilities in its products. Microsoft Designer is a new product from Microsoft with AI capabilities ...

TL;DR: Microsoft plans additional layoffs targeting its sales department, following the May reduction of 6,000 employees primarily in product and engineering roles. The company aims to outsource sales ...

Microsoft is planning to cut thousands of jobs, particularly in sales, as the tech giant streamlines its workforce amid increased investments in artificial intelligence, Bloomberg News reported ...

Microsoft Corp. is planning to ax thousands of jobs, particularly in sales, as part of the company’s latest move to trim its workforce amid heavy spending on artificial intelligence. The cuts are ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

The Microsoft Dynamics 365 Contact Center is transforming customer engagement through Generative AI technology across various communication channels. It serves as an Copilot-first contact center as a ...

If you’re completely new to Microsoft Word, you’re probably wondering where to begin. You’ve come to the right place because we’ll get you started. From what you see in the Word window to how to save ...

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers ...

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Chauncey grew up on a farm in rural northern California. At 18 he ran away and saw the world with a backpack and a credit card, discovering that the true value of any point or mile is the experience ...