Elissa Tucker is Principal Research Lead, Human Capital Management (HCM), at APQC. Drawing on more than 20 years of experience in human resources research, writing and advising, Elissa develops and ...

COLLABORATION ON INTEGRATION - Soldiers and Army civilians collaborate to integrate AI with continuous process improvement, enhancing operational efficiency and decision-making across the force.

The higher education accreditation system relies on infrequent, resource-intensive reviews that occur every five to 10 years, often creating lags in identifying and addressing quality concerns at ...

Organizations are increasingly utilizing artificial intelligence (AI) to support their decision-making. It’s enabled them to be more proactive rather than reactive, predicting and eliminating areas of ...

After going undrafted last year, things worked out for Justin Edwards in the form of a two-way deal with his hometown Philadelphia 76ers. Taking a flier on him proved to be an incredibly smart ...

Editor's note: This article was originally published in American City & County, which has merged with Smart Cities Dive to bring you expanded coverage of city innovation and local government. For the ...

As your business grows and evolves, so must the systems and processes that support it. Without intentional effort, small inefficiencies can snowball into major issues. To prevent problems from ...

Marc Hoogstad, Head of Product Management at Finworks, places the spotlight on transforming government efficiency, giving a deep dive into agile workflow design and process improvement Agile workflow ...

In person, hands-on problem-solving course using a one-day rapid improvement event. Includes an introduction to Root Cause Analysis. Structured problem solving is an efficient methodology used to ...