Less than a week after agreeing to acquire the natural language processing artificial intelligence startup Parlo, ServiceNow Inc. is adding conversational chatbot technology to its Now Platform.
ARLINGTON, Va.--(BUSINESS WIRE)--Crossfuze, a leading ServiceNow Gold Partner that works with organizations to reimagine enterprise services to achieve digital transformation, has unveiled a new ...
When it comes to making requests inside a company for new equipment or to learn about HR policies, it can be a frustrating experience for both sides of the equation. HR and IT are probably tired of ...
ServiceNow launched conversational bot technology called Virtual Agent that aims to complete work from conversations and resolve issues for customers and employees via automation. Virtual Agent, which ...
This was the main theme of an executive session sponsored by ServiceNow at Becker’s 12th Annual CEO + CFO Roundtable, where Drew Koerner, healthcare chief technology officer of ServiceNow, led a ...
New Finance Case Management solution uses AI-driven workflows to automate case management requests, eliminating manual work across back-office teams According to IDC, 67% of the projected $227 billion ...
ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NOW) (NYSE: NOW), ...
ServiceNow is embedding native workflows in Microsoft Teams for self-service, case resolution and service agent collaboration. The ServiceNow effort, which just launched the Paris release of its Now ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE:NOW), the enterprise cloud company, today announced it has agreed to acquire DxContinuum in an all-cash transaction expected to close this month.
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