The force will be the third in the country to trial the use of artificial intelligence 'agents' in its contact centre ...

Council leaders have agreed to spend up to £1.6 million on external staff to carry out assessments for children with special ...

Right-back Jeremy Ngakia is in contention to return to the Watford team against Stoke City (Saturday, 3pm). The defender ...

Dad Alexander Johnson picked up a brick and threw it back towards a group of protesters during last year's Hanley violent disorder. The 41-year-old reacted after the stone landed very close to his ...

Cash-strapped Stoke-on-Trent City Council will see its 'spending power' increase by nearly £80 million by 2028, the ...

A dad who was struck by a car as he dropped off his daughter at a North Staffordshire school remains in hospital. The parent ...

Bosses at the Potteries Centre have today confirmed the venue's Santa's grotto has been cancelled. Families had been heading ...

During the previous winter, weekly flu patient numbers for England reached their highest point at 5,408, whilst the 2022/23 ...

It has resulted in delays around the A521 turning for Draycott in the Moors and the eastbound carriageway in particular. But ...

Stoke-on-Trent has been revealed as the most crime-ravaged part of Staffordshire by a new crime map. 'Crime severity' scores ...