A recently produced infographic from NAPCO Research and BHN includes insights from two benchmark reports covering 100 digital ...

US retail sales remained unchanged from September to October as consumers moderated their spending ahead of the holiday ...

Promotions benefit both consumers and retailers. Shoppers feel supported and confident knowing they’re getting a better deal, ...

If your company's product data isn't accessible to AI shopping agents, you'll effectively be shut out of this growing channel ...

Artificial intelligence has moved beyond the pilot phase in retail. Most major retailers now use AI across their operations, ...

Upgrading in-store technology infrastructure — including modern or mobile point of sale (POS) or cloud-based inventory ...

An estimated 158.9 million consumers plan to shop on Super Saturday, according to a survey by the National Retail Federation.

Instead of partnering exclusively with macro or mid-tier influencers, marketers can layer hyperlocal voices into broader ...

AI agents that run 24/7 can answer questions, help customers complete purchases, and give human teams room to focus on the complex problems that build loyalty.

The pace of change in consumer behavior now outstrips what manual decision-making can handle. AI has become essential for ...

Relying on traditional verification methods puts retailers in a vulnerable position of missing fraud signals. At the same ...

Shoppers crave the kind of deeply personal experiences that artificial intelligence makes possible, yet they’re cautious ...